Canyoning- und Rafting-Touren ab Kemer

first of all the bus time to pick us was 8:00 pm we waited for 30 minutes as the bus came at 8:30 then we went to pick up other people , half of them didn't came . at the middle of the way the bus stopped in a gas station and the driver told us in a very bad English as he barely speak that another smaller bus will come to pick us up as we are not so many and we had to wait for another 30 min in that gas station when we arrived there were the most un polite , rude , filthy , fat guy who was forcing us to buy plastic shoes from him for 10 euros per shoe and when i refused he told me that during the canyoning if i were slow me and my fiancee they will leave us behind which was so rude and i told him that i will report this rude attitude to the website i booked from he replied that he doesn't care this person have to be punished for trying to rip off tourists and behaving in a rude attitude , i never ever met a rude person as this one before during the canyoning my fiancee had asthma attack so we needed her inhaler urgently and i informed the tour guide which apparently didn't give any attention at first then he kept telling me that we will finish the canyoning in 5 min and we will meet the bus which contains our belonging which was all lies as we finished 50 min later and when we finished the canyoning there were no bus and he told us that we have to walk for the rafting , at this point i was so upset and frustrated as my fiancee needed the inhaler so he told me that the bus will meet us at the rafting place and we can take the inhaler , after 25 min walk at the rafting place there were no bus and a man came with the inhaler which obviously have went through our stuff to search for it !!!!!!!! after the trip was over we met this guy again which was so rude in his talks and threatening at this point i felt so unsafe and for sure i would never ever do this again